How we protect your information

Effective Date: June 16, 2026  ·  Last Updated: June 16, 2026

This Privacy Policy (“Policy”) describes how Medical Talent (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information in connection with your access to and use of the Medical Talent platform, website, mobile applications, and related services (collectively, the “Platform”).

Medical Talent provides a technology-enabled staffing platform that connects qualified healthcare professionals with healthcare facilities seeking temporary staffing coverage. Protecting the privacy and security of the information entrusted to us is central to how we operate.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you may not access or use the Platform.

1. Scope of this Policy

This Policy applies to information we collect through the Platform and in the course of our staffing operations, including information collected from:

• Healthcare professionals who register for, apply through, or work shifts via the Platform
• Healthcare facilities and their authorized representatives who post and manage staffing needs
• Visitors to our website and users of our mobile applications

This Policy does not govern the privacy practices of healthcare facilities, third-party websites, or other organizations that we do not own or control. It also does not change the obligations that healthcare facilities have as covered entities under applicable health privacy laws.

2. Information we collect

We collect information that you provide directly, information generated automatically when you use the Platform, and information we receive from third parties. The categories of information we may collect include:

Identity and Contact Information

• Full name, mailing address, email address, and telephone number
• Date of birth and government-issued identification documentation
• Emergency contact information

Professional and Credentialing Information

• Professional licenses, certifications, and registration numbers
• CPR/BLS and other clinical certifications
• Education, work history, references, and skills assessments
• Immunization and vaccination records where required
• Results of background checks, drug screenings, and employment verification

Employment, Payroll, and Financial Information

• Social Security number and tax withholding information
• Bank account and direct deposit details
• Timesheets, hours worked, shift records, and compensation history
• Benefits enrollment and related information

Facility Information

• Business contact details for facility representatives
• Staffing requests, shift postings, timesheet approvals, and account records

Information Collected Automatically

• Device identifiers, IP address, browser type, and operating system
• Log data, usage activity, pages viewed, and features used
• Approximate or precise location information, where enabled, to support shift matching
• Cookies and similar tracking technologies (see Section 7)

Information From Third Parties

• Background check providers, credentialing verification services, and licensing boards
• References, prior employers, and educational institutions
• Facilities reporting on shift performance or timesheet activity

3. How we use information

We use the information we collect to operate our staffing services and the Platform, including to:

• Create and manage accounts and verify identity and eligibility
• Perform credentialing, background screening, and employment verification
• Match healthcare professionals with available shifts and facility staffing needs
• Coordinate scheduling, timesheets, payroll, tax reporting, and benefits
• Communicate with you about shifts, assignments, account activity, and service updates
• Maintain compliance with federal, state, and facility-specific regulations
• Detect, investigate, and prevent fraud, misuse, and security incidents
• Improve, personalize, and develop the Platform and our services
• Enforce our Terms of Service and protect our legal rights

4. Protected health information and HIPAA

In the course of working assignments, healthcare professionals may access protected health information (“PHI”) belonging to patients of a facility. Medical Talent does not direct clinical care, and patient PHI accessed at a facility is governed by that facility’s obligations under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state privacy laws.

Healthcare professionals are required to maintain strict confidentiality regarding all patient information in compliance with HIPAA, state privacy laws, and facility confidentiality policies. Unauthorized access, use, or disclosure of patient information may result in termination and potential legal liability.

Health-related information we collect about healthcare professionals directly — such as immunization records, drug screening results, and fitness-for-duty information — is collected for credentialing, eligibility, and compliance purposes and is handled in accordance with this Policy and applicable law.

5. How we share information

We do not sell your personal information. We share information only as needed to provide our services and as described below:

• With healthcare facilities, to facilitate placement, credentialing, scheduling, and timesheet approval
• With service providers that perform background checks, credentialing verification, payroll, tax, benefits administration, IT, and similar functions on our behalf
• With government agencies and regulators for tax reporting, licensing, and compliance obligations
• In connection with legal process, to comply with applicable law, or to protect the rights, safety, and property of Medical Talent, our users, or others
• In connection with a merger, acquisition, financing, or sale of all or part of our business
• With your consent or at your direction

Service providers are authorized to use shared information only to perform services for us and are required to protect it consistent with this Policy.

6. Legal basis and data integrity

We process information as necessary to provide our staffing services, to comply with legal and regulatory obligations, to pursue our legitimate business interests, and, where required, with your consent. You are responsible for ensuring that the information you provide is accurate, current, and complete, and for promptly updating credentials and contact details.

7. Cookies and tracking technologies

We and our service providers use cookies, web beacons, and similar technologies to operate and secure the Platform, remember your preferences, analyze usage, and improve performance. You may control cookies through your browser or device settings. Disabling certain cookies may limit the functionality of the Platform.

8. Data security

We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, and disclosure. These measures include access controls, encryption where appropriate, and ongoing monitoring. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for not sharing them with others.

9. Data retention

We retain information for as long as necessary to provide our services, maintain employment and payroll records, satisfy legal, tax, credentialing, and regulatory requirements, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable legal obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

10. Your privacy rights and choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain information, subject to legal and recordkeeping exceptions
• Opt out of certain processing and certain marketing communications

Residents of Texas (under the Texas Data Privacy and Security Act) and California (under the California Consumer Privacy Act, as amended) may have additional rights. We do not sell personal information or share it for cross-context behavioral advertising. To exercise any rights, contact us using the information in Section 16. We will verify your request and respond as required by applicable law. You may be entitled to appeal a decision regarding your request.

11. Children’s privacy

The Platform is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will take steps to delete it.

12. Third-party links and services

The Platform may contain links to third-party websites or integrate third-party services, including those of healthcare facilities. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

13. United States operations

Medical Talent operates in the United States, and the information we collect is processed and stored in the United States. The Platform is intended for use within the United States.

14. Changes to this Policy

We may update this Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the updated Policy with a revised “Last Updated” date. Continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.

15. Governing law

This Policy shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict-of-law provisions. Any disputes arising under this Policy shall be resolved in the appropriate courts located within the State of Texas.

16. Contact information

If you have questions about this Policy or our privacy practices, or wish to exercise your rights, please contact us:

Medical Talent
Plano, Texas
Email: Rwinters@medical-talent.com
Phone: 469-878-1115

By accessing or using the Medical Talent Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.